Privacy Policy

This privacy notice is issued by Ask for Angela Foundation, which is responsible for your information. Ask for Angela Foundation is separate from Ask for Angela CIC.  Ask for Angela Foundation is a charitable incorporated organisation (CIO) registered with the Charity Commission for England and Wales. Registered charity number 1220294.

Ask for Angela Foundation (“we”, “us”, “our” or “the organisation”) respects your privacy and is committed to protecting your personal information.

This Privacy Policy explains how we collect, use, store and protect personal information when you visit our website, www.askforangela.org.uk, use our online forms, register a venue, access our training, use our venue finder or otherwise interact with us online.

We aim to be clear about what information we collect, why we collect it and how it is used.

Who We Are

Ask for Angela Foundation is the organisation responsible for this website and the personal information collected through it.

Our main contact email is hi@askforangela.org.uk.

What Personal Information We Collect

The information we collect depends on how you use our website.

General Contact Form

If you contact us using our general contact form, we may collect:

• Your name
• Your email address
• The contents of your message

We use this information to respond to your enquiry and provide appropriate assistance.

Individual Incident Reporting

Our website provides a form through which people who have used the Ask for Angela scheme can report an incident.

This may include:

• The venue involved
• The location or town
• The type of incident, such as an incident on a date or harassment
• A description of what happened
• Whether you give permission for information about the incident to be shared anonymously to help promote awareness of the Ask for Angela scheme

Please do not provide information about yourself or another person that is not necessary to explain the incident.

Information submitted through this form may contain sensitive or potentially special category personal data. We will handle such information carefully and only use it for the purposes explained in this Privacy Policy.

Venue Registration

Venues wishing to participate in Ask for Angela may provide:

• Venue name
• Address
• Telephone number
• Website address
• Email address

Some of this information is displayed publicly through our venue finder so that members of the public can identify participating Ask for Angela venues.

Venue Incident Reporting

Participating venues can use our online Venue Incident Reporting form to record incidents where the Ask for Angela scheme has been used.

The form may collect:

• Venue name and address

• Date and time of the incident

• Time the incident concluded

• Staff member’s name and role

• Contact telephone number or email address

• Information about the situation when the individual first sought help

• Details of the response and actions taken

• The outcome of the incident

• Details of any emergency services contacted, including reference numbers where applicable

• Safeguarding follow-up information, such as whether CCTV was secured, management was informed or a staff debrief was completed 

This information is collected to help Ask for Angela understand how the scheme is being implemented in participating venues, identify any training or safeguarding needs, and support the ongoing development and monitoring of the scheme.

Ask for Angela Training

Our website provides interactive Ask for Angela training for venue and transport staff.

To complete the training, participants provide:

• Their name
• The name of their venue
• Their manager’s name

Participants can complete scenario-based training and, following successful completion, download a certificate.

How We Use Your Information

Depending on how you interact with us, we may use personal information to:

• Respond to enquiries
• Administer participating venues
• Maintain our venue finder
• Support the implementation of Ask for Angela
• Provide and administer training
• Record and understand reports relating to the use of the scheme
• Improve our safeguarding work
• Monitor and improve our website
• Understand how people use our website
• Communicate with venues, organisations and individuals where appropriate
• Promote awareness of Ask for Angela, where permission has been provided

We will only use personal information for legitimate and appropriate purposes and will not sell your personal information.

Incident Reports and Anonymised Information

Where someone gives permission for their experience to be shared anonymously, we may use anonymised information to help raise awareness of Ask for Angela and demonstrate the importance of the scheme.

We will take care not to include information that could reasonably identify the person involved.

Legal Basis for Processing Personal Information

Under UK data protection law, organisations need a lawful basis for processing personal information.

Depending on the circumstances, we may rely on different lawful bases, including:

• Consent, where you have actively given permission for us to use your information for a particular purpose.
• Legitimate interests, where processing is necessary for the proper operation and development of the Ask for Angela scheme and does not unfairly override your rights and interests.
• Legal obligation, where we are required to process information to comply with the law.
• Vital interests, where processing may be necessary to protect someone’s life or prevent serious harm.

Sensitive and Special Category Information

Because Ask for Angela is a safeguarding initiative, some information submitted through the website may be sensitive.

For example, an incident report could contain information about harassment, sexual misconduct, abuse or other circumstances affecting an individual’s safety.

We will only process such information where there is an appropriate lawful basis under UK data protection legislation and where any additional requirements relating to special category data are met.

We encourage people using our forms to provide only information that is necessary and relevant.

Who We Share Information With

We do not sell personal information.

We may share information where this is necessary to operate the Ask for Angela scheme, respond to a request, comply with a legal obligation, protect someone’s vital interests, or where you have given appropriate permission.

Information displayed on our public venue finder, such as a participating venue’s name, address, telephone number and website, is intentionally made publicly available to help people find Ask for Angela venues.

Donations

Our website contains a donation button which links directly to our GoFundMe page.

When you make a donation, you will be transferred to GoFundMe and your transaction will be subject to GoFundMe’s own privacy policy and terms.

Ask for Angela Foundation does not collect or process your payment card details through our website.

https://www.gofundme.com/f/help-fund-the-ask-for-angela-charity

Cookies and Website Analytics

Our website uses cookies and similar technologies to help it function and to understand how visitors use it.

We use Google Analytics to collect information about website usage, such as visitor numbers, pages visited and general website activity.

We also use Google Search Console to understand how our website appears in Google search results and to monitor its search performance.

We use Google Maps to provide the venue finder and help visitors locate participating venues.

Social Media

Our website provides links to our social media channels, including Instagram and LinkedIn.

If you follow links from our website to social media platforms, your use of those platforms will be governed by the relevant platform’s own privacy policy.

https://www.linkedin.com/company/ask-for-angela-uk/

https://www.instagram.com/stories/askforangela_foundation/ 

Children’s Privacy

The Ask for Angela website is not intended to collect personal information directly from children under the age of 18.

We do not knowingly collect personal information from children through our online forms.

How We Keep Your Information Secure

We take appropriate technical and organisational measures to protect personal information from unauthorised access, loss, misuse, alteration or disclosure.

Access to personal information is restricted to those who need it for legitimate organisational purposes.

How Long We Keep Your Information

We only retain personal information for as long as it is necessary for the purpose for which it was collected, unless we are legally required to keep it for longer.

Different types of information may need to be retained for different periods.

Your Data Protection Rights

Under UK data protection law, you may have rights including:

• The right to be informed about how your personal information is used
• The right to access personal information we hold about you
• The right to ask us to correct inaccurate information
• The right to ask us to delete personal information in certain circumstances
• The right to restrict processing in certain circumstances
• The right to object to certain processing
• The right to data portability in certain circumstances
• Rights relating to automated decision-making and profiling, where applicable

Some of these rights are subject to legal exemptions and may not apply in every situation.

If you wish to exercise your rights or ask a question about how we use your personal information, please contact:

hi@askforangela.org.uk

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our website, services, legal requirements or how we process personal information.

The latest version will always be published on this page, with the date of the most recent update shown at the top.

Contact Us

If you have any questions about this Privacy Policy or how Ask for Angela Foundation handles personal information, please contact us at:

hi@askforangela.org.uk

Making a Complaint

If you have concerns about the way we have handled your personal information, please contact us first so that we have an opportunity to address your concerns.

You also have the right to complain to the Information Commissioner’s Office (ICO), the UK’s independent supervisory authority for data protection.